We prepare to take care of you because soon we will meet again

The safety and well-being of our guests and collaborators have always been a priority at Terrace Lodge and today, more than ever, we want those who visit us to feel happy, calm and safe, considering that we will continue to provide a service with the quality and warmth of always.

In the current context marked by COVID-19, this commitment involves guaranteeing compliance with all safety, hygiene and social distancing requirements in our lodge. To this end, we have established rigorous protocols, guidelines for good cleaning and disinfection practices, based on the recommendations of the Chilean Ministry of Health and the World Health Organization. In this new normality, our commitment is to continue generating spaces of well-being and security that allow your stay to continue to be unforgettable and, above all, safe.

Protected and Trained Personnel

• Our team of workers are trained and trained in the new hygiene, cleaning and disinfection measures.
• They will deliver the best service, always considering their personal protection elements and of course taking care of the safety of our guests.

Safe environment

• We are immersed in nature and we have large outdoor spaces.
• We have arranged hygiene stations to take care of the health of our visitors.

High Hygiene Standards

• We design specific cleaning protocols for the prevention of COVID-19 in all our spaces.
• Our contact points and common areas are constantly sanitized.

Private and Personalized Experiences

• We maintain constant communication with our passengers.
• We have further customized our services for greater security.
• We offer private excursions.